Accessibility statement for Kets De Vries Institute's survey platform - surveys.kdvi.com

KDVI is committed to making its online survey platform accessible, in accordance with the European Accessibility Act (Directive (EU) 2019/882) and applicable national accessibility laws.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Find content in two or more ways
• Control distracting flickering or movement
• Navigate most of the website using just a keyboard
• Access the content in a logical order even if styling is removed

We've also made the text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Compliance status

The website is fully compliant with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

Preparation of this accessibility statement

This statement was prepared on 8th May 2025. It was last reviewed on 14th May.

This website was last tested on 5th February 2025 against the WCAG 2.2 AA standard.

The test was carried out by This is Focus Limited. They tested using a combination of manual and automated testing with tools such as deque's axe-core. They chose a representative sample of pages for testing the website's accessibility to include different layouts, content structures, and functionalities across the website, ensuring they covered key areas such as the homepage, questionnaires, forms, and content-heavy pages.

Feedback and contact information

If you experience any accessibility barriers on our site or wish to request content in an alternative format (e.g., accessible PDF, large print, plain language), please contact us:

Online form: https://kdvi.com/contact/

We aim to acknowledge all requests within 2 working days and provide a full response within 5-10 working days, depending on the complexity of the issue.

Enforcement procedure

If you are not satisfied with our response to your feedback or believe we are not meeting our accessibility obligations, you may lodge a formal complaint with your national Accessibility Enforcement Body under the European Accessibility Act.

What we're doing to improve accessibility

We continuously monitor website and application accessibility trends and aim to resolve the third-party compliance issues as soon as possible. We are also committed to making all new platform content and features accessible.

We have recently actioned several improvements to enhance our website's accessibility by conducting a full WCAG 2.2 AA Accessibility Audit and actioning fixes identified as part of that audit.

If you would like to provide feedback about the accessibility of the website then please contact us using the details above.

Developments to the website based on user feedback about accessibility will be evaluated based on their potential to create the greatest positive impact for users, while considering the cost of achieving these objectives.